Frequently Asked Questions

BBQs and Accessories

Q: What is a Cyprus BBQ?

A: A traditional Greek Cypriot BBQ also known as a Foukou is a rotisserie style barbecue that cooks food over hot charcoal by rotating the meat on skewers or spits. The BBQ skewers and spits are rotated by a motor which can either be battery powered or mains powered. The barbecue tray box can be filled with charcoal, briquettes or hard wood.

In Cyprus, almost every household owns a traditional style barbecue grill and it is not uncommon for families to cook their food on these grills several times a week.

For more information check out our BBQ Sets


Q: What can you cook on a Cyprus BBQ?

A: If you have ever visited Cyprus then you have most probably eaten 'Souvla' or 'Souvlaki'. You can typically cook pork, lamb or chicken in this way. Souvla is chunks of meat (pork, lamb or chicken) that is cooked on the large spit skewers and typically served with salad, rice or potatoes. Souvlakia kebabs are smaller cubes of lamb, pork or chicken and is normally served in a pitta bread with salad.

Take a look at our recipes for more great Cyprus BBQ recipe ideas


Orders and Shipping

Q: Why should I buy from Cyprus BBQ?

A: We’re the number one supplier of the Cyprus BBQ in the UK, and your one-stop shop for all your barbecue and Souvla needs. The only things we don't supply are the charcoal and meat- yet!

Not only do we supply the barbecues and accessories, but we also share, videos,  handy hints, tips, and recipes to add the wonderful Cypriot flavour to your Foukou 

At Cyprus BBQ we aim to provide our customers with a warm and friendly experience with excellent customer service. If you have any questions or would like any advice about purchasing a fabulous Cyprus style BBQ please call us on 0113 2177141 or contact us  


Q: How do I buy a BBQ from Cyprus BBQ?

A: Ordering from our online store is simple, safe and secure. Just select the items you need, add them to your shopping cart and check out.

If you have any questions or need advise please call us on 0113 2177141 or contact us   


Q: What are the shipping methods and how much does it cost?

A: All orders to the UK mainland are shipped free of charge unless the Express (next working day) delivery option is selected. 

Smaller items are posted via the Royal Mail 2nd Class Post unless requested otherwise. Larger items are posted by Courier. 

If you have any queries regarding shipping please contact us or call us on 0113 2177 141


Overseas orders -

The cost of shipping on overseas orders is based on the weight of the whole order and will be displayed in the shopping cart.

If there is no shipping option shown for your address please contact us or call us on +44 (0)1132177 141 for an individual shipping quote.

Please include a complete shipping address and order details on the contact us form so that we can provide an accurate quote.

For more information please see our Shipping Information


Q: Where do you ship from?

We ship from our warehouse in Leeds UK


Q: How long will my delivery take?

Orders received before 12 Midday Monday-Friday will be processed and shipped on the same day (subject to security checks). Orders placed after 12 Midday, over the weekend or on a Bank Holiday will be processed and shipped on the next working day. 

UK delivery time for BBQs 1-2 working days, for smaller item's delivery time will be 2-3 days. 

For guaranteed next working day delivery please select the Express Delivery option

Overseas orders will take between 5-10 days depending on their location


Returns and Exchanges

Q: What is your return policy?

If the item you received is faulty, damaged or incorrect please contact our Customer Support team within 7 days of receipt of your purchase.

If the return is due to cancellation or change of mind the item must be unused and in its original packaging, you will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

We will consider the return of most products within 30 days of receipt of the products. If more than 30 days have passed by since your purchase, unfortunately, we can’t offer you a refund or exchange.


Q: How do I make a return or exchange? 

A: Please contact our Customer Services team on 0113 2177141, or by contact us  if you need to return your purchase

To return your item, you should mail your product to:

Cyprus BBQ Returns, Unit 1 Buslingthorpe Green Industrial Estate Leeds GB LS7 2HG

Q: When can I expect my refund?

A: As soon as we've received your return and one of our specialists has reviewed it, you'll be emailed to confirm a refund has been issued.


Q: What is the warranty on the BBQ?

A: All of our BBQs come with a one-year warranty which covers manufacturing defects. This is in addition to your statutory consumer rights.

I have another question

You may get in touch with us using our contact page.

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